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Accreditation | Dates/Locations | Instructor(s) | For More Information
3-Day Course
Learn to use the SOURCE™ Methodology for Investigating Incidents. In this workshop-intensive course, you will learn:
- Why and how to define near misses and how to institute a program to learn all you can from all incidents
- How to initiate an investigation and gather evidence
- How and when to apply powerful techniques for causal factor and root cause analysis (the heart of this course) for investigating process and non-process incidents
- How to avoid future incidents by developing appropriate recommendations to address root causes
- How to structure reports for optimum effectiveness
- The fundamentals of data trending that allow identification of systemic problem areas
You will learn the powerful tools and techniques that are part of the SOURCE™ (Seeking Out the Underlying Root Causes of Events) Methodology. These techniques are based on techniques commonly used throughout industry for incident investigation. Our unique application of these common tools will guide your investigation, making each investigation efficient and effective. We teach effective interviewing skills along with methods for collecting other types of data. You will learn to analyze data using causal factor charting, (event and condition charting) fault tree analysis, and change analysis. The root cause determination techniques include the "5-Whys" technique and ABS's "Root Cause Map™". Realistic industry examples and workshops are used extensively throughout the course to illustrate key points and to allow you to practice your new skills. You will also learn how to use ABS's RootCause LEADER™ software and FREE Excel spreadsheet to document your investigations and perform analysis of trends.
Besides learning incident investigation skills, you will learn how to fully meet requirements of standards and regulations for investigations of incidents with health, reliability, environment, and quality impacts. You will also get an overview of how to structure an effective investigation program for your company, including how to define near misses, how to train others to recognize and report incidents, how to classify incidents for assigning the appropriate investigator(s), and how to trend data. You will take back to your company an example of a successful incident reporting and investigation program. Unlike many root cause approaches, your company may use the techniques and tools taught in this course "license-free."
Accreditation:
1.9 CEUs, 1.9 COCs, 3.0 CMs, ABIH approval #06-2857
Dates/Locations
No scheduled public offerings. Onsite offerings at your facility available. Please contact Karen Evans at 865-671-5823.
*ABS Academy
16855 Northchase Drive
Houston, TX
77060
Instructor(s)
Lee Vanden Heuvel, James Rooney, Don Lorenzo, Henrique Paula
For More Information:
Darryl Brown
Manager - Meeting Planning, ABS Consulting
1-281-673-2921 | dbrown@absconsulting.com
Steve Arendt
1-865-671-5812 | sarendt@absconsulting.com
Henrique Paula (Latin America)
Vice President, Risk Consulting International Operations
1-281-673-2750 | hpaula@absconsulting.com |
